Frequently Asked Questions
Everything you need to know before submitting a request.
You can request any dataset that can be built from lawful public sources. This includes business directories, licensed professional registries, environmental permits, public sector facilities, geographic reference data, historical government records, supplier directories, and more. If you are unsure whether your request is feasible, submit it and we will tell you what is and is not buildable.
We collect data from publicly available sources including government open data portals, provincial and federal registries, municipal databases, official websites, published directories, and other lawful sources. We do not collect private, confidential, or restricted information.
No. We collect only what is lawfully published and publicly accessible. We do not collect private personal data, confidential business records, information behind paywalls or authentication, or any data that would require bypassing access controls.
No. Every request is reviewed for feasibility before a proposal is prepared. Some datasets may not exist, may be incomplete, may be restricted, or may not be practical to collect at the requested scope. We will be upfront about what is and is not buildable.
Depending on the dataset, we can deliver: CSV, Excel (.xlsx), JSON, GIS/spatial formats (Shapefile, GeoJSON, KML), and custom formats on request. Most deliveries also include a data dictionary and a source list.
Yes. Where the dataset includes location information, we can geocode addresses, link records to geographic boundaries, and deliver in formats suitable for GIS tools including Shapefile, GeoJSON, and KML. Note that geocoding quality depends on address data quality.
Pricing is determined by scope, source complexity, record volume, required processing, and deliverables. Each request receives a custom proposal with itemized pricing. We do not publish fixed prices because no two dataset projects are the same.
Timeline depends on scope and source complexity. A straightforward directory with well-published sources may take a few days. A multi-source, multi-province dataset with enrichment may take several weeks. Timeline is specified in every proposal.
Yes. If your data needs become ongoing, a custom dataset project may be transitioned into a managed dataset subscription through MyCleanData — our related managed data service. This is entirely optional and would be proposed separately if appropriate.
No. This website uses no cookies, no tracking pixels, no analytics, no advertising networks, and no third-party embeds. The public website is primarily delivered using pre-built HTML, CSS, and JavaScript files. There are no user accounts and no behavioral data collection. Dataset requests are submitted through a first-party form to infrastructure operated by MyWaypoint — no third-party form providers are used.
Yes. MyDataOnDemand and MyCleanData are both part of the MyWaypoint ecosystem. MyCleanData offers pre-built, managed dataset subscriptions with API access. MyDataOnDemand is for custom, one-off dataset requests where the dataset does not already exist. If a custom dataset later becomes a recurring need, it may be offered as a managed subscription through MyCleanData.
Yes. MyDataOnDemand is Canadian-operated. We focus primarily on Canadian public data sources, though we can build datasets from international public sources where available and lawful.
Yes. Some clients require that a dataset be built specifically for their organization and not be incorporated into future products or services. If exclusivity is important to your project, let us know when submitting your request. We can discuss the available options before any work begins.
We don't believe in surprises. Some projects may contribute to future datasets or services built from lawful public information. If a project may be reused, expanded, or incorporated into a future offering, we'll discuss that with you upfront. If you require a dataset to remain exclusive to your organization, we can discuss those requirements before work begins.
Most projects use information obtained from lawful public sources. What you're paying for is the research, collection, cleaning, validation, and organization needed to turn that information into a usable dataset. Project requirements, deliverables, and any exclusivity arrangements are discussed before work begins.
Yes. We treat dataset requests and project discussions as confidential business information. We do not publish client requests or share project details with third parties without permission.
MyDataOnDemand focuses on custom, one-time dataset projects. If your needs become recurring, we may recommend moving the project to MyCleanData, where datasets can be maintained and updated on an ongoing basis.
Don’t see your question answered here? The best next step is to submit a dataset request — describe what you need and we will respond with what is buildable and what is not.